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Salesforce

Certified Salesforce partner with in-depth experience in complex enterprise implementations for Scandinavian companies.

We build the digital infrastructure that accelerates your growth.

Salesforce Partner
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When growth ambitions exceed system capacity

Your CTO knows it. The CFO sees it in the numbers. And the sales director lives with the consequences daily. The fragmented systems that once supported growth have now become the bottleneck.

Salesforce doesn't just solve technical challenges - the platform is fundamentally transforming how modern businesses operate. From predictive analytics to AI-powered forecasting. From manual reporting to real-time dashboards. From reactive service to proactive customer engagement.

Manufacturing companies: Digital twin of your value chain
With Manufacturing Cloud, you don't just get CRM - you get a digital representation of your entire value chain. Account-based forecasting meets production planning. Sales agreements synchronize with ERP systems. Rebate management is automated end-to-end. We've seen Danish manufacturing companies reduce forecast variance by 67% and improve on-time delivery by 43%.

Software & SaaS: Revenue operations as a growth engine
Subscription management is just the beginning. With Revenue Cloud, you track customer lifetime value in real-time, identify churn signals before they materialize, and orchestrate expansion plays based on usage data. CPQ handles complex pricing models. Billing integrates natively with your financial systems. ARR growth is typically accelerated by 35-45% after full implementation.

Logistics & Supply Chain: From visibility to predictability
Transportation Management Cloud transforms logistics from cost center to competitive advantage. Real-time visibility meets predictive ETA. Capacity planning is optimized through AI. Exception management becomes proactive rather than reactive. Our clients have reduced detention fees by 58% and improved first-time delivery rates to over 95%.

Enterprise implementation without enterprise headaches

Salesforce projects fail when complexity is underestimated. Here's our approach:
  • Architectural review first: We analyze your system landscape before we touch Salesforce
  • Agile enterprise delivery: Quarterly releases with measurable value, not 18-month waterfall
  • Change enablement, not training: We transform work patterns, not just skills
  • Technical debt management: Clean code and documentation from day one
  • C-level alignment: Business case tracking and executive dashboards throughout the process
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Platform that matches the speed of the market

Imagine being able to launch new business models in weeks rather than quarters. Scaling to new markets without re-implementing. Being able to integrate acquired companies in months instead of years.

This is exactly what Platform-as-a-Service enables. The companies we work with use Salesforce as a digital backbone - not just for CRM, but as a foundation for digital innovation. Custom applications are built with clicks, not code. Integrations are handled through MuleSoft. Data is harmonized through Customer 360.

On average, our clients reduce time-to-market for new digital services by 72%. IT costs per transaction decrease by 41%. And most critically, technical debt accumulates 80% slower than with custom-built solutions.

Platform strategy is not about buying software. It's about buying speed, flexibility and scalability in a world where disruption is the norm.

FAQ

Why Salesforce over Microsoft Dynamics or SAP CRM

Salesforce dominates with 23% market share globally for good reason. The platform is cloud-native from day one, where competitors have migrated legacy systems. Salesforce's AppExchange has 4000+ ready-made integrations. The speed of innovation is unrivaled with three major releases annually. For Scandinavian enterprise companies, we see particular value in the multi-cloud architecture that enables gradual transformation rather than big-bang implementations

How long does an enterprise Salesforce implementation really take?

Phase 1 go-live of 3-4 months for core functionality. Full enterprise transformation typically 12-18 months divided into quarterly releases. We accelerate through pre-built industry accelerators and proven implementation playbooks. Critical is not speed but adoption - that's why we focus on iterative wins rather than comprehensive transformations.

How do we avoid vendor lock-in with Salesforce?

Salesforce is built on open standards. Data is freely exported through weekly exports or APIs. Metadata can be version controlled in git. Integration is done through standard protocols (REST, SOAP, GraphQL). Exit strategy is documented from day one. Paradoxically, we see that focusing on exit options increases commitment - when the choice is conscious rather than forced.

Can Salesforce handle GDPR and Danish compliance requirements?

Salesforce has invested heavily in privacy and compliance. Data residency in the EU is standard. Privacy Center handles data subject requests automatically. Field-level encryption and audit trails are native. The Shield platform provides extended compliance features. We have successfully implemented for Danish financial institutions with strict regulatory requirements.

When does Salesforce not make sense?

Honestly? If you have less than 20 users and simple processes, Business Central or HubSpot are better ROI. If your business model is extremely custom with no standard processes, custom development may make sense. If you have no commitment to change management, even the best platform will fail. We advise objectively - sometimes the right advice is to wait or choose an alternative.

How do we measure the success of the Salesforce investment?

KPI framework established pre-implementation: Pipeline velocity, win rates, customer acquisition cost, service resolution time, forecast accuracy. Baseline is measured before go-live. Monthly business reviews track progress. ROI is documented quarterly.

Typically we see: 31% improvement in sales productivity year 1, 52% reduction in service costs year 2, 3.8x total ROI after 36 months.

Rasmus

Rasmus Høegh Refstrup
Partner

93630495
rasmus@consile.dk

Martin

Martin Mensbo Christiansen
Partner

93630495
martin@consile.dk

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