Better sales forecasting and order management
CRM provides an overview of sales data and customer behavior, improving the ability to predict demand and plan production.
Less wasted time and fewer manual errors
Automating workflows (e.g. quoting, customer service and follow-up) frees up time and minimizes the risk of human error.
Increased customer satisfaction and repeat sales
CRM ensures that customer data is up-to-date and accessible, making it easier to provide personalized and timely customer service - increasing loyalty and upselling.
Privacy policy for Consile
This policy explains how Consile A/S processes and protects your personal data when you are in contact with us as an employee, customer or business partner.
1. Data controller
Company: Consile ApS
CVR no.: 45643360
Address: Under Hvidtjørnen 47, 7500 Holstebro, Denmark
Mail: martin@consile.dk
Tel: 93630495
2. Contact regarding data protection
If you have any questions about this policy or wish to exercise your rights (see section 4), you can write to martin@consile.dk or call the number above.
3. Description of processing activities
3.1 Personnel administration
3.1.1 Purpose
We process employee data in order to handle:
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recruitment, employment contracts and background checks
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salary, bonus schemes, pension, insurance and other employee benefits
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talent and career development, training and performance evaluation
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absence, leave, secondments, travel and expense management
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disciplinary cases, dismissals and statutory reporting
3.1.2 Data categories
| General information | Sensitive data |
|---|---|
| Name, address, contact details, CPR/identification number, emergency contacts, bank and salary information, employment, position and work information, CV and references, photo etc. | Health information, criminal offenses (where required by law) |
3.1.3 Sources
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Directly from you in the recruitment or hiring process
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Previous employers, references and recruitment agencies
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Public authorities and registers
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Your ongoing use of Consile systems (e.g. time tracking)
3.1.4 Legal basis
GDPR Art. 6(1)(a), (b) and (c) and Art. 9(2)(b), (f) and (g) and the corresponding provisions of the Data Protection Act (§§ 7, 8 and 11).
3.1.5 Recipients
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IT and payroll providers, pension and insurance companies
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Group companies and public authorities where required by law
3.1.6 Storage
Personal data is generally deleted 5 years after resignation. Candidate data for rejected applicants is stored for 6 months, unless extended consent is given.
3.2 Customer relationship
3.2.1 Purpose
We process customer and contact data when you:
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purchase our products or services
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are created as a customer or contact person
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receive newsletters or participate in events
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request offers, provide feedback or contact support
3.2.2 Data categories
| Customer information | Contact person |
|---|---|
| Company name, address, CVR/P number, web and billing information | Name, position, email, phone, IP address |
We also register communication with you, such as emails, support inquiries or product reviews. Website visits are logged with IP address etc. for statistics.
3.2.3 Sources
Data comes from you, our online forms, public records, events and ongoing correspondence.
3.2.4 Legal basis
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Consent (GDPR Art. 6, 1, a)
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Necessity for contract (Art. 6, 1, b)
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Legal obligation (Art. 6, 1, c)
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Legitimate interests to operate and develop the business (Art. 6, 1, f)
3.2.5 Recipients
We never sell your data. Sharing is only done with:
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The Group and trusted service providers (e.g. email, CRM and analytics platforms) who process data as instructed
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Authorities or courts when required by law
3.2.6 Storage
Customer and contact information is deleted 5 years after the end of the customer relationship, unless other legislation requires longer storage.
4. Your rights
You may:
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request access, rectification or erasure
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demand restriction of processing
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object to processing based on legitimate interests or receive data portability
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withdraw a given consent (prospectively)
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complain to the Danish Data Protection Agency
Contact us at martin@consile.dk or by phone to exercise your rights. Certain rights may be conditional; each request is assessed on a case-by-case basis.
